Launcher Troubleshooting

Workbench

The /status endpoint of the Job Launcher can be used to get the current health status and other connection information. Unlike other Job Launcher endpoints, this endpoint does not require authorization and may be queried by any monitoring or load balancing software to determine the health of a specific Job Launcher node.

The status field indicates whether a node is experiencing:

• no issues (“Green”),
• one or more plugins are restarting or unavailable (“Yellow”), or
• all plugins have failed and service shutdown is imminent (“Red”).

It is recommended that you reroute traffic to another launcher node if you receive a “Yellow” or “Red” status, or if the page fails to load.

If additional is troubleshooting is needed, please follow the troubleshooting steps outlined below.